Privacy Policy

What we collect

When you use PatchWork, we process the error data your application sends to our ingestion endpoint. This includes:

• Error messages and stack traces
• Environment metadata (e.g. production, staging)
• Route paths and anonymised user identifiers you choose to send
• Your Slack workspace ID and channel preferences
• Your GitHub/GitLab organisation and repository references

Chrome extension data

The PatchWork Chrome extension collects additional data when you submit an error report. This data is transmitted to our server and forwarded to your Slack channel. It includes:

• The current page URL and location metadata (hostname, pathname, protocol, port)
• Console error messages and stack traces intercepted from the page
• Failed network request metadata (URLs, HTTP status codes, response headers, GraphQL operation names and errors)
• Browser and operating system information (name, version, user agent string)
• Screen and viewport dimensions
• Screenshots you manually attach to a report (up to 5 per report)
• User identity (name, email, user ID) and customer metadata, only if your application explicitly provides this via the patchWork.init() API

The extension stores your preferences (enabled/disabled state, auto-open setting) locally on your device using chrome.storage. This data is never transmitted off your device.

The extension does not download or execute any remote code. All scripts are bundled locally at build time.

We do not collect passwords, payment card details, or any data beyond what is described above.

How we use your data

Your error data is used solely to:

• Deliver structured error reports to your chosen Slack channel
• Run AI-powered root-cause analysis when you request it
• Generate fix suggestions and open pull requests on your behalf

Data retention

Error report data is processed in transit and forwarded to Slack. It is not persisted to a database on our server. You can request deletion of any data at any time by contacting arunet008@gmail.com.

Third-party services

We integrate with Slack, Microsoft Teams, GitHub, and GitLab using their official OAuth APIs. We only request the minimum scopes required to post messages and create pull requests. We do not sell or share your data with any third parties for advertising or marketing purposes.

AI processing

When you click "Analyse with AI", your error context is sent to our AI model for analysis. This data is not used to train models and is not retained after the analysis is delivered. We use end-to-end encryption for all data in transit.

Security

All communication with PatchWork is encrypted via TLS 1.3. API keys are hashed at rest. We follow industry-standard practices for access control, logging, and incident response.

Your rights

You have the right to access, correct, or delete your personal data at any time. If you're based in the EU, you may exercise your rights under GDPR. For requests, email arunet008@gmail.com.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or an in-app notification. Continued use of PatchWork after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Reach us at arunet008@gmail.com.